Struggling with AI Agent & Knowledge Base Setup – Need Help!

·Sep 05, 2025 03:04 PM·

@here Hello! 1st time poster. Kind of frustrated as I cant get a simple knowledge base to work. Can someone help me identify where the shortfall is? I have spent like 500 credits trying to get your ai agent to find information on the knowledge base and it wont find it even at the simplest form. Please see video https://app.screencast.com/WH5jtcFciZTJr

2 comments

· Sorted by Oldest

Colin B.
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hey Felix L. have you tried swapping out the search knowledge base step for "get document" or "get file" It looks like the search knowledge base step is not reading within G drive at all, so switching to those more specific steps might yield more success
👀1
Colin B.
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Colin B.
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hey Felix L. have you tried swapping out the search knowledge base step for "get document" or "get file" It looks like the search knowledge base step is not reading within G drive at all, so switching to those more specific steps might yield more success
👀1
Colin B.
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