Workspace members are active but cannot see the workspace—possible bug or issue?

·Mar 09, 2026 03:27 PM·

Hello support, in one of my client workspaces, the members I have within it can't see the workspace even though their member information shows active and lists them within the workspace. Is this a bug on your guys' end?

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3 comments

· Sorted by Oldest

02 Support

Workspace members are active but cannot see the workspace—possible bug or issue?

Peter H.

·Mar 09, 2026 03:27 PM·

Hello support, in one of my client workspaces, the members I have within it can't see the workspace even though their member information shows active and lists them within the workspace. Is this a bug on your guys' end?

👀1

3 comments

· Sorted by Oldest

Alon J.
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Hey Peter! Thanks for reaching out - Not entirely sure, would have to look. Do you mind letting me know an email of one of your clients? Happy to take a look
Peter H.
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hey Alon J.! this is one of the client emails - xbillmercerx@gmail.com. He belongs to The View Pro Workspace
Peter H.
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here's the workspace, Alon - https://chat.lindy.ai/the-view-pro/home

Alon J.
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Hey Peter! Thanks for reaching out - Not entirely sure, would have to look. Do you mind letting me know an email of one of your clients? Happy to take a look
Peter H.
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hey Alon J.! this is one of the client emails - xbillmercerx@gmail.com. He belongs to The View Pro Workspace
Peter H.
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here's the workspace, Alon - https://chat.lindy.ai/the-view-pro/home