Button Greyed Out on Lindy Run: Troubleshooting Guide

Arvin M. · 2025-09-02T16:00:48.228Z

The button is greyed out on a Lindy run... and the connection is fine from the flow editor. 3 different runs have this error

Button Greyed Out on Lindy Run: Troubleshooting Guide | Lindy Community

12 comments

· Sorted by Oldest

Inaan D.
·
·
Hi Arvin, I can take a look into this. Do you mind sending you Task URL over so I can take a look? How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “task” followed by a number
Inaan D.
·
·
Additionally, can you confirm your Gmail account is connected via settings > connections
Arvin M.
·
·
https://chat.lindy.ai/refoundry/lindy/lead-cold-outreach-68a50cda60d830bfcd5ac4e8/tasks?task=68add3eee4109958d1400720&e=68a5fdeb033997808d447a2d And yes the Gmail connection is verified in settings to be connected. And the button is still greyed out.
Arvin M.
·
·
There are 3 tasks from yesterday are on hold.
Ativ P.
·
·
Inaan D. hey, this is happening to me as well btw. I haven't connected Firecrawl but would like to test out a new agent. Thanks
Ativ P.
·
·
Ativ P.
·
·
Any updates Inaan D.?
Ativ P.
·
·
Arvin M. were you able to get this working? The platform is basically unusable with this happening
Arvin M.
·
·
Nope, still the same error
Arvin M.
·
·
However for new tasks, they run fine. It's just these 3 that are stuck.
Corey W.
·
·
I am also having the same issue with my Notion connection. Connection is fine, have deleted many times and reconnected from my agent. Have recreated the agent from scratch. Used to work, but after some tweaks to my flow, I am getting the grey button of doom…
Corey W.
·
·
Hi Arvin, here is a possible clue for you: I found a workaround from the help of Marvin A. and Ethan K. Turns out I was using Notion Skills that were served by mix of their 1st party Notion connector (which connected) and PipeDrive connector (which was not connected). This led to a state where the agent thought it was connected, but was only partially connected. (Basically the Tesla/Lindy crashed into the lane closed for construction... lol) The work around was to create a dummy trigger and an action that used the skill from the PipeDrive connector and connect that. It never gets triggered, but the rest of the flow had all the actions connected... (Tesla prefers all the lanes to be open...) I suspect this would affect other agents that use a mix of connectors too, like Firecrawl. Or I could be wrong...;)

Inaan D.
·
·
Hi Arvin, I can take a look into this. Do you mind sending you Task URL over so I can take a look? How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “task” followed by a number
Inaan D.
·
·
Additionally, can you confirm your Gmail account is connected via settings > connections
Arvin M.
·
·
https://chat.lindy.ai/refoundry/lindy/lead-cold-outreach-68a50cda60d830bfcd5ac4e8/tasks?task=68add3eee4109958d1400720&e=68a5fdeb033997808d447a2d And yes the Gmail connection is verified in settings to be connected. And the button is still greyed out.
Arvin M.
·
·
There are 3 tasks from yesterday are on hold.
Ativ P.
·
·
Inaan D. hey, this is happening to me as well btw. I haven't connected Firecrawl but would like to test out a new agent. Thanks
Ativ P.
·
·
Ativ P.
·
·
Any updates Inaan D.?
Ativ P.
·
·
Arvin M. were you able to get this working? The platform is basically unusable with this happening
Arvin M.
·
·
Nope, still the same error
Arvin M.
·
·
However for new tasks, they run fine. It's just these 3 that are stuck.
Corey W.
·
·
I am also having the same issue with my Notion connection. Connection is fine, have deleted many times and reconnected from my agent. Have recreated the agent from scratch. Used to work, but after some tweaks to my flow, I am getting the grey button of doom…
Corey W.
·
·
Hi Arvin, here is a possible clue for you: I found a workaround from the help of Marvin A. and Ethan K. Turns out I was using Notion Skills that were served by mix of their 1st party Notion connector (which connected) and PipeDrive connector (which was not connected). This led to a state where the agent thought it was connected, but was only partially connected. (Basically the Tesla/Lindy crashed into the lane closed for construction... lol) The work around was to create a dummy trigger and an action that used the skill from the PipeDrive connector and connect that. It never gets triggered, but the rest of the flow had all the actions connected... (Tesla prefers all the lanes to be open...) I suspect this would affect other agents that use a mix of connectors too, like Firecrawl. Or I could be wrong...;)