Matt G.

lindy ☝️ There is a big opportunity here. You have an advantage on Agentforce feature-wise, but this is a gap you must fill to compete on any customer support deals. I’m a fan of Lindy - happy to share ideas.

Nice work Jaya P.! Very useful tool.

yes thanks

Alon J. Looking at my account settings, my billing periods appear to begin on the 6th of the month. I just tried to make a call and I’m getting the same error and email notification that I have hit my 30 call limit. When does my monthly phone call limit reset?

Alon J. please reply to above if you would. Holding out hope I can still get access today to hit my OKR and promote Lindy to our database.

Thank you for the refund. I’m really trying to get a POC demo video produced to promote Lindy to our customers in the month of September. I have a performance OKR around this and could really use some understanding. Since you provide no way to test a call without consuming a deployed agent call credit and 100% of my calls have been just that - tests - I’d appeal to you to escalate this for me. If the only option you have is to give me an upgrade for 1 month so that I have more calls available, that seems reasonable. The alternative is that I cancel the POC and go to another voice platform.

Alon J. Now Lindy won’t accept any calls b/c I’ve hit my monthly call limit of 30 - at least half of the calls I’ve made this month have been dead calls testing availability of the voice agent. Those calls failed due to the issue above. Can you help me out here?

Alon J. I was able to terminate the running tasks myself this morning and confirm that inbound calls are working again. How about a refund for this month or a boost in credits for the downtime?