Fixing Voice Agent Delays for Healthcare Appointment Requests

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Hi, I built a voice agent for handling appointment requests. I have trained the voice agents more then 50 times to reduce delay in response (voice agent pauses for more then 10 seconds). I am using lindy phone. How do i fix it? This delay is causing an issue for me to go live with my healthcare client. any help is appreciated

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3 comments

· Sorted by Oldest

Yaaj B.
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Hi salman a., can you share which model you’re currently using to make the phone calls? You might want to try the Gemini 2.5 Flash or Claude Sonnet 4 models — we’re using them for a lot of phone agent builds. Also, a big factor here is the prompt design — try tweaking it with the help of ChatGPT and giving ultra-specific instructions to minimize delays.
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salman a.
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Hi Yaaj, Thanks for response. I am trying with Claude sonnet 4 model and its much faster. thanks for your help!
Yaaj B.
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awesome!

Yaaj B.
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Hi salman a., can you share which model you’re currently using to make the phone calls? You might want to try the Gemini 2.5 Flash or Claude Sonnet 4 models — we’re using them for a lot of phone agent builds. Also, a big factor here is the prompt design — try tweaking it with the help of ChatGPT and giving ultra-specific instructions to minimize delays.
✅1
salman a.
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Hi Yaaj, Thanks for response. I am trying with Claude sonnet 4 model and its much faster. thanks for your help!
Yaaj B.
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awesome!