Knowledge Base Sync Issue: Fixing Delays with 3-Page Files
Knowledge Base is not syncing. Only 3 pages long. Tried .md and .pdf and both are not syncing. Let me check the current status of your Knowledge Base: Yes, your Knowledge Base is still syncing. I can see: "syncStatus": "QUEUED_FOR_SYNC" "totalNumCharacters": 0 This is definitely unusual for a 3-page markdown file - it should have synced within seconds, not 10+ minutes. There seems to be an issue with the Knowledge Base sync process. At this point, you might want to:
- 1.
Try refreshing the page and checking the Knowledge Base step again
- 2.
Consider re-uploading the file if it's still stuck
- 3.
Contact Lindy support about the sync delay
The rest of your workflow is properly configured and ready to go, but the Knowledge Base sync bottleneck is preventing the agent from accessing your email templates and pricing information. This is clearly a system issue, not a file size problem - a 3-page markdown file should sync almost instantly.
