wondering if anyone can help with this issue - I’ve tried asking support, Lusha integration not working. I have a client waiting on this
Sometimes I get this screen inside of different areas, I always switch screens, or agent screens and come back. It appears to work most of the time, it may be a cache or a disconnect inside the browser.
sorry I don’t understand so you mean to say clear my lindy ai cache from my browser?
Georgiadis S. any ideas on how I could solve this? appreciate it
Hey Daniela V. — this is almost always a stale connection. Try disconnecting and reconnecting Lusha in Settings → Integrations. Also worth checking if you’ve hit your Lusha API credit limit since Lindy won’t always tell you that directly. If that doesn’t fix it, drop your Lindy link here and I’ll take a look!
Georgiadis S. I’ve tried disconnecting and reconnecting no luck at all - The below link is from an isolated ai agent that is only made to test lusha not the ai system i built for context. https://chat.lindy.ai/share/contact-information-for-matthew-roach-69af4f8f90b20317e056b511
Hey Daniela V. I looked at both screenshots. The Enrich Contacts error is a downstream symptom — the root issue is Search Contacts failing with an internal server error. Because it never completes, it doesn't generate the request ID and contact ID that Enrich Contacts needs. First, check the basics: • Verify your Lusha API key is still valid (try a manual search in Lusha's dashboard) • Make sure the inputs from Add Context into Search Contacts are mapped correctly Once Search Contacts is working, I'd also recommend adding a Set Variables step between Search Contacts and Enrich Contacts. Pull the request_id and contact_id from the search response, store them as variables, then reference those variables explicitly in Enrich Contacts. That way the data handoff is stable and doesn't depend on implicit output mapping. Your flow would look like: Message Received → Add Context → Search Contacts → Set Variables (request_id, contact_id) → Enrich Contacts Bonus: you can add a condition after Set Variables — if request_id is empty, skip enrichment and send yourself a notification instead of letting it cascade into confusing errors.
