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Need Help with Slack Bot Integration and Response Issues

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Hi everyone! 😊 I'm setting up Slack bot integration using this video: https://www.lindy.ai/academy-lessons/slackbot I've set up the flow, connected Lindy to our Knowledge base, but I've never created the actual Slack bot, and no steps in the instruction mentioned creating it (or if I've missed it - sorry), so that's the first point which was concerning. And then while testing the bot received and read the question, then searched through our Knowledge base, found the answer - but couldn't reply at the channel. You can find screenshots below. Please help me figure it out the reason and fix it 🙏 Lindy seems like a great solution for us, so cant wait to fully integrate the ai bot, so that it responds to our clients' inquiries.

4 comments

Anton O.
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In Slack settings, to which the error refers, I can't see anything to fix or change 🤔 Maybe someone’s had that before 🙏
Anton O.
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The last guess is that it's related to Slack not approving Lindy app
Alon J.
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Hey Anton -- That notification that we aren't approved by Slack shouldn't affect the integration. It's just a warning, but the integration should work. Once you've added the Lindy Bot, you should be able to send a message automatically. Are you still having an issue here? If so, do you mind sending me the Task URL and I can take a look? How to share your Lindy task URL: 1. Click your Lindy agent → click “tasks” 2. Find the task you need help with 3. Click the specific task (you should see the full execution) 4. Copy that page URL from your browser 5. Paste the URL in your support request Note: The URL should include “task” followed by a number
Anton O.
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Hello there! Just for the record - Slack issue we've successfully resolved yesterday, though Telegram bug still persists. As you said yesterday: "I'll keep you updated with the telegram Issue!" So I'm always around and ready to link up as soon as you're ready.

Need Help with Slack Bot Integration and Response Issues | Lindy Community