Hi Lindy team,
I'm reaching out to ask for your help in understanding a recent issue with my account.
I had Safe Mode enabled — under the assumption that credits would not be consumed while it was active, as that's the intended purpose of that mode. However, I’ve noticed that quite a few credits (5k in a single day) were still wasted, and I wasn’t able to find a detailed breakdown in my account showing when or why this happened.
Currently I doubt we have 500 messages daily, not to say 5k, so please, help me to figure this out.
If you please can get on a short call with me - please, do so 🙏
I believe we can save a huge chunk of both teams time and effort 🧡 by resolving on a short call
https://calendar.app.google/kV3AtMBS3MsNNFEt7
Let me know if you need any info from my side.
Thanks in advance!