Anton O.

Hi everyone! Hope you all are having a great day. I'm trying to find the right prompt and condition combination for my telegram / slack bots to respond only to the messages, which can be fully answered with our Knowledge base, which I've integrated with Lindy. https://chat.lindy.ai/igor-from-web2waves-workspace/lindy/telegram-6841c4ef85a6a4d0[…]stRunId=6865282c33296020abefbace&task=686699db32b9f50f84e21f13 However, the bot still tries to respond to every single question, even if it can not fully understand or cover the subject, which is not covered in Knowledge base. Also, I can see why it can happen, as a lot of point in knowledge base are intertwined and related. But still, it seems like an error, because I've tried several prompts and settings and the behaviour is always the same – I just can't make it to respond only to the questions which are covered in Knowledge base, and not to try to get into every single question. Please let me know if any info needed from my side. I might be missing something, so I would really appreciate the help. Thank you!

Hi Lindy team, I'm reaching out to ask for your help in understanding a recent issue with my account. I had Safe Mode enabled — under the assumption that credits would not be consumed while it was active, as that's the intended purpose of that mode. However, I’ve noticed that quite a few credits (5k in a single day) were still wasted, and I wasn’t able to find a detailed breakdown in my account showing when or why this happened. Currently I doubt we have 500 messages daily, not to say 5k, so please, help me to figure this out. If you please can get on a short call with me - please, do so 🙏 I believe we can save a huge chunk of both teams time and effort 🧡 by resolving on a short call https://calendar.app.google/kV3AtMBS3MsNNFEt7 Let me know if you need any info from my side. Thanks in advance!

Hi Lindy team, I'm reaching out to ask for your help in understanding a recent issue with my account. I had Safe Mode enabled — under the assumption that credits would not be consumed while it was active, as that's the intended purpose of that mode. However, I’ve noticed that quite a few credits (5k in a single day) were still wasted, and I wasn’t able to find a detailed breakdown in my account showing when or why this happened. Currently I doubt we have 500 messages daily, not to say 5k, so please, help me to figure this out. If you please can get on a short call with me - please, do so 🙏 I believe we can save a huge chunk of both teams time and effort 🧡 by resolving on a short call https://calendar.app.google/kV3AtMBS3MsNNFEt7 Let me know if you need any info from my side. Thanks in advance!