Request for Voice Agent Prompt Tips from Academy Session

Sameer Z. can you please share the voice agent prompt tips you mentioned in the Academy session? In tasks, I can see the text is right, but the voice agent aspect takes frequent, weird turns! In this example...I'm not even sure. It thinks it is switching over to an auctioneer style call? Minor, but in the final item the text says "dollars" plural but the voice says "dollar" which sounds weird.